What is a VIPatron and how do I create an order?

Erika
Erika
  • Updated

VIPatron is a way to send your attendees a private link to purchase tickets you have selected for them. VIPatron tickets are held for a 24-hour window to give your attendees time to purchase.

 

Creating a VIPatron Order

You can create a VIPatron order by selecting, depending on the project type, the Buy Tickets, Rent Stream, or Purchase button in the middle of your Project poster. Choose the attendee’s preferred date from the dropdown.

 

For General Admission or Streaming events, select the total number of tickets your attendee wishes to purchase, and click Checkout to add them to your cart.   For Reserved Seating events, select the seats your attendee wants.  

  • Click the Checkout button in the Cart after all seats have been added.
  • You can select VIPatron from the Payment Method field.
  • Enter your attendee’s name and email within the ‘Who’ Section. 
  • Then click Checkout.

We immediately send an email to the attendee with a URL to complete the checkout process.

 

How long will the tickets be held as a VIPatron?

They will have 24 hours to access the link and complete their purchase. If the attendee does not complete their purchase within 24 hours, the tickets are automatically returned to the public pool. Once released, the VIPatron tickets are not available to that attendee.

 

Is it possible to use VIPatron as a way to distribute complimentary tickets?

No.