How to View a Streaming Event as an Attendee

  1. CUR8
  2. Streaming
  3. Streaming Overview
Erika
Erika
  • Updated

How to View a Streaming Event

  • From your email inbox, open the email titled "CUR8 – Ticket Information."
    This email includes your transaction number and a direct link to your stream.

  • Under the event date, click the Watch Stream link.
    This will take you straight to the event, you don't need to enter your access code.

  • Alternatively, you can visit www.cur8.com/stream in an up-to-date browser and enter the Stream Access Code, which can be found in your email just below the Watch Stream link.

 

Here is a sample of the streaming confirmation ›email:

 

Can I access the stream from my electronic tickets?

Yes! There is a Watch Stream button on the electronic ticket.

 

How many devices does the access code support?

Each access code only works on one device at a time. If you share your code with others, the stream will be removed from the first device and transferred to the most recent one using the code.

 

I am not seeing my stream.

A few things to check:

  • Is your browser up to date? CUR8 is optimized for Google Chrome, and we recommend using it for the best experience.

  • If you’re watching a live stream or scheduled content, is the date and time on your ticket correct? Make sure the event is happening today, and that you're not too early; you won’t see anything if you arrive more than an hour before showtime.

  • If you're watching Video on Demand, are you within the available date range? 

If you're still experiencing issues, please reach out to us via support@cur8.com or our Live Chat located in the Help button in the lower left corner.

 

Don't have a ticket yet? 

Before accessing a streaming event, you'll need to purchase a ticket.
To do so:

  • Go to the organization producing the event 

    • Go to www.cur8.com

    • Click Buy Tickets in the Upper Right corner

 

  • Then, search for the organization.

  • Find the event poster you want to watch.

  • Select Rent Stream and complete the purchase process.

You can either open the PDF provided after completing the transaction, or a confirmation email will be sent to you after your purchase. Please hang on to that email, as you'll need it to access the stream.