
Erika
Articles
Recent activity by Erika
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Captioning for Scheduled Content (SC)
Captioning can be added to Scheduled Content, but captioning would be "Burnt In" (always on). This means that captioning cannot be toggled on/off. Scheduled Content Closed Captioning CUR8 offers...
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Closed Captioning for Video On Demand (VOD)
The viewer can turn closed captioning on or off using the "CC" button in the lower-right corner of the CUR8 live stream player. Video on Demand Closed Captioning CUR8 offers closed captioning se...
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What is a chargeback?
What is a Chargeback? A chargeback occurs when a customer disputes a charge and asks their card issuer to reverse the transaction for a refund. Chargebacks can be challenging for any organization b...
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Hard Check and Fees Policy
Expired Checks After 90 days, hard checks issued by CUR8 are no longer valid. You should not attempt to deposit an expired check. Your bank may levy fees when the check is returned, and the r...
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Account Balances
Account Balances in CUR8 provides an all-in-one view of your organization's financial details, including balances, active funds, payout history, and reporting options. How to Access Account Balan...
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All Reports on CUR8
CUR8 offers several reports to help streamline your organization's accounting and project management activities; reporting is offered at the organization, project, and project date levels. Our repo...
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Organization Payout Options
Where do I view/choose the organization's payout option? You can access your Organization's Payout selection by going to the Organization Menu in the top left corner, choosing Preferences/Settings,...
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How to Create a Guardian/Dependent Connection (CUR8 User under 13)
What is a Guardian/Dependent? A dependent is any child under the age of 13 or anyone who requires adult assistance or supervision to manage their CUR8 account. The Guardian/Dependent relationship a...
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Where are the Live Stream's RTMP Credentials and Preview Player?
Access practice RTMP streaming credentials and event-specific RTMP credentials all in one convenient location. You can also preview your live stream directly from the same page where you select you...
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Learn About the Accounting Dashboard
The Accounting Dashboard is your Organization's accounting overview - where you can view and reconcile payout history, project balances, and donation balances. Where do I view my organization's A...
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